Falck: Agile Setup for Digital Transformation

Falck, a multinational emergency response and healthcare corporation, launched a major IT transformation to optimize over 1,000 applications across critical business domains.

To deliver this, they needed a strategic partner to help build nearshore development teams that could quickly adapt, maintain high data security standards, and align systems to business needs.

A key requirement included knowledge retention, maintaining in-house code ownership, and establishing a seamless, secure, and scalable collaboration model.

Darize became Falck’s strategic IT partner, delivering a complete competence center setup tailored to the client’s needs, including:

End-to-end team setup
Recruitment and onboarding of senior developers, testers, DevOps engineers, and project managers across 3 project areas

Operational excellence
Local consultancy management, status meetings, and performance evaluations to ensure close collaboration and consistent team performance

Collaboration model
Ensured that the new teams cooperated without major disruptions and realized the established road map in an effective way

Consultant lifecycle management
Handling IT equipment, contract extensions, social/professional events, and aligning with Falck’s organizational culture

The cooperation between Darize and Falck grew significantly to eight agile teams, enabling:

Scalable delivery
From an initial eight consultants to over 40 specialists across technologies and roles

High-quality talent
A rigorous recruitment process ensured that only top-tier candidates with strong technical and soft skills joined the teams

Flexibility and trust
The close partnership enabled Falck to retain ownership and control while leveraging Darize’s ability to build high-performing IT teams

Strategic partnership
Darize became a trusted business partner to Falck and collaboration includes dialogue on tactical alignment, strategy, and vision